Fix Common Issues with Research Guidance Feature of Legacy
Research Guidance in Legacy Family Tree is a helpful feature that suggests research ideas based on the information already entered in your family tree. However, many users face confusion or errors while trying to use it. This blog explains common issues with Guidance in Legacy and how to fix them easily.
What Is Research Guidance in Legacy Family Tree?
Research Guidance in Legacy is designed to assist genealogists by offering step-by-step research suggestions. It analyzes missing or incomplete data, such as dates or locations, and recommends records you should search next. This tool is especially useful for beginners and advanced users who want structured research support.
Where to Find Research Guidance in Legacy
One common issue is users thinking the feature is missing. Research Guidance has not been removed; it has only been relocated.
-
Go to Tools > Other Tools > Research Guidance
-
Click the Research Guidance icon in Family View
-
Right-click on the Husband or Wife box and select Research Guidance
Using any of these methods will open the feature without issues.
How to Fix Script Errors in Research Guidance
Some users experience script errors when opening Research Guidance in Legacy. These errors are usually related to Internet Explorer settings, as the feature relies on built-in browser components. To fix this problem:
-
Click “No” each time a script error appears
-
Update Internet Explorer to the latest version
-
Reset Internet Explorer settings to default
-
Enable script debugging in browser options
After completing these steps, restart Legacy Family Tree and try again.
Additional Troubleshooting Tips
Make sure your Legacy software is updated to the latest version. Outdated versions may cause compatibility issues with Research Guidance. Also, check that your Windows system updates are installed, as missing updates can affect browser-based features.
When to Contact Legacy Family Tree Support
If Research Guidance in Legacy still does not work after troubleshooting, contacting Legacy Family Tree Support is the best option. Their support team can provide personalized help and guide you through advanced fixes.
Conclusion
Legacy Family Tree is a powerful tool when it works correctly. By knowing where to find it and how to fix common script errors, you can continue your genealogy research smoothly and efficiently.